REALITY
Privacy Policy (iOS)

1. Privacy Policy

i. Scope

This “REALITY” Privacy Policy (this “Policy”) provides for the handling of personal information on the “REALITY” application (the “App”) for mobile devices (limited to the mobile devices that can use the “iOS” OS provided by Apple Inc.; the “Mobile Devices”) provided by [REALITY, Inc.] (the “Company”). With regard to matters that are not provided for in this Policy, please also review the “Basic Policy regarding the Protection of Personal Information.”

2. Collection of Personal Information; Purpose of Use

i. Collection of facial expression data

In order to make the avatar work, this App will use TrueDepth API provided by Apple Inc. to collect facial expression data, but it will not be used for any purpose other than to make the avatar work, and the Company will not store the data or share it with any third party.

ii. List of other information that will be collected

The Company may collect the following information from you in connection with the provision of the App:

< The information you directly provide to Company >

  • Nicknames, self-introductions and images on your profile
  • Information provided by you when making an inquiry
  • Payment information
  • Usage of the App
  • Content of communication that takes place on the App

< The information automatically collected when working with external services such as Twitter (hereinafter referred to as "External Services") >

  • User ID for External Services
  • Names and nicknames used in External Services
  • Profile images used in External Services
  • Other member information on External Services (friend information, etc.)

< The information automatically collected from you >

  • IP address
  • Advertising identifier
  • Identification For Advertisers

ⅲ. Purpose of use of the information described in 2 ii

The Company will use the collected information for the following purposes:

  • Providing the services of the App
  • Transferring the usage of the App
  • Communication between users of the App
  • Achieving a secure and safe communication environment
  • Communication between you and the Company
  • Studying and analyzing the usage of the App
  • Conducting marketing research and surveys
  • Improving the App and fixing bugs
  • Advertisement placement and their optimization
  • Rectifying any violations of the Terms of Use
  • Handling inquiries (including identity verification)
  • Providing information to the third parties set forth in “3. Provision to Third Parties; Information Collection Module”

3. Provision to Third Parties; Information Collection Module

i. Disclosure to third parties

In the following cases, the Company may disclose personal information to third parties:

  • The Company outsources work to a third party to the extent necessary to achieve the purpose of use
  • The Company performs a merger, corporate spin-off, transfer of business, or disposes all or some of the Company’s business, assets, or stock (including cases where it is performed in connection with bankruptcy or similar proceedings)
  • The Company requests the customer’s consent for the disclosure and the customer gives such consent

However, with regard to any information that has been statistically processed so that individual customers cannot be identified, the Company may use such information for purposes other than those listed above.

ii. Disclosure at the request of a government body, local government, public agency, or the like

In the following cases, the Company may disclose personal information to a public agency or the like:

  • Pursuant to laws and regulations (including any laws and regulations outside of the country of residence of the party that will be providing the information)
  • Disclosure is necessary to protect a person’s life, body, or property, and it is difficult to obtain the consent of the customer
  • It is particularly necessary to improve public health or to promote the healthy development of children, and it is difficult to obtain the consent of the customer
  • There is a need to cooperate with the performance of administrative work provided for by law or regulation by a national government body, local government, or a contractor for such body, and obtaining the customer’s consent may interfere with the performance of such administrative work

iii. Information collection module

The App contains the following information collection modules provided by the following third parties for purposes such as providing the features included in the App, displaying advertisements, and analyzing usage. With regard to the purpose of use of the information that will be collected or has been collected through such information collection module, please review the privacy policy that has been provided by each company providing an information collection module:

4. Method of Notices, Announcements, or Obtaining Consent; Method of User Involvement

i. Notices and announcements

This Policy is posted and announced on the initial startup screen and the help page on the App as well as on the privacy policy link that is found on the download page for the App in the app store (App Store, etc.). The Company may amend this Policy, and any important changes will be announced on the App or each posting location. The amended Policy will become effective when it is posted on the App or each posting location.

ⅱ. Method for obtaining consent

Please use the App after you have reviewed and agreed to the Terms of Use and this Policy. By using the App (in the case of an amended Policy, by continuing to use the App after the amendment), you will be deemed to have agreed to this Policy.

ⅲ. Suspension of collection and transmission of information

You may stop the collection and transmission of information by deleting (uninstalling) the App from the Mobile Devices.

5. Request for Disclosure, Etc.; Inquiries

ⅰ. Request for disclosure, correction, addition, deletion, suspension of use, etc.

If you or your agent makes a request to disclose, correct, delete, or suspend the use of your personal information, the Company will comply with such request without delay to the extent possible in accordance with laws and regulations. With regard to such requests, please contact the “REALITY Customer Information Disclosure and Inquiry Desk” set forth below. Provided, however that please note if any personal information required to provide the App is corrected, deleted, or suspended from use, there may be cases where you will not be able to use all or part of the App.

ii. Inquiries

If you wish to make an inquiry, to discuss, or to file a complaint with regard to the handling of personal information in connection with the App, please contact the “REALITY Customer Information Disclosure and Inquiry Desk” set forth below:

6. Administration Policy

i. Amendment of this Privacy Policy

The terms of this Privacy Policy may be revised or amended. Unless otherwise specified by the Company, the revised or amended Privacy Policy will come into effect when it is posted on the App or each posting location.

Established on July 31, 2018

(Last updated on October 7, 2020)