This “REALITY” Privacy Policy for Android (this “Policy”) provides for the handling of personal information on the “REALITY” application (the “App”) provided by [REALITY, Inc.] (the “Company”). With regard to matters that are not provided for in this Policy, please also review the “Basic Policy regarding the Protection of Personal Information .” In addition, "8. Terms for specific Countries" applies to customers residing in the United States and South Korea.
In order to make the avatar work, this App will use ML Kit for Firebase API provided by Google LLC to collect facial expression data, but it will not be used for any purpose other than to make the avatar work, and the Company will not store the data or share it with any third party.
The App will acquire and use your phone number for the purpose of logging in and displaying your REALITY account as a recommended user to other users. You can set whether or not to be displayed as a recommended user within the App.
The App provides a function that allows a customer to upload the contacts on the customer's device, and if there is a user using the App in the contacts, this user can be displayed as a recommended user in the App. This functionality is only available when the customer uploads the contacts, and accesses and obtains the names and phone numbers (including information of individuals who are not users of the App) registered in the contacts on the customer's device. The contacts information obtained by this function will be used only for the purpose of displaying recommended users within the App.
The Company may collect the following information from you in connection with the provision of the App:
< The information you directly provide to the Company >
< The information automatically collected when working with external services such as X (hereinafter referred to as "External Services") >
< Information automatically obtained on REALITY for Web >
< The information automatically collected from you on the App >
For the purpose of studying, analyzing and improving the usage of the App, the Company may associate the Advertising ID with the internal identifier we have given to you.
The Company will use the collected information for the following purposes:
The legal basis for the processing of your personal data is;
The App is not intended for children under 13 years of age, and we do not knowingly collect or solicit personal data from anyone under the age of 13 or knowingly allow such persons to use the App. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number or e-mail address. No one under the age of 13 may provide any personal data. In the event that we learn that we have collected personal data from a child under the age of 13, we will delete that data. If you believe that we might have received data from or about a child under the age of 13, please contact us at the following "6.Request for Disclosure, Etc.; Inquiries, ⅴ. Controller of your personal data and its contacts". As for those who lives in the country or region listed below, we do not process personal data from anyone under the following age;
(1) In the cases set forth in "4. Provision to Third Parties" of the “Basic Policy regarding the Protection of Personal Information,” the Company may disclose personal data to third parties inside and outside the country.
(2) When credit card payment is used in the App, the necessary information for payment will be provided to Stripe Japan, Inc. and Stripe, Inc. They store and manage credit card information you enter, and the Company does not store the credit card information.
(3) When the distribution revenue corresponding to live streaming on the App, is paid by the Company through the service of TransferWise Japan K.K., the Company will provide TransferWise Japan K.K.. and Wise Payments Limited with the information necessary for the payment of the distribution revenue. In addition, upon request from TransferWise Japan K.K., the Company will provide TransferWise Japan K.K. and Wise Payments Limited with information regarding your usage of the App.
(4) When using PayPay as a payment method, we will share necessary information to complete the purchase with PayPay Inc. All information you use including your PayPay login information and PayPay user registration information will be solely saved and monitored by PayPay Inc. and will not be saved within our company.
The App contains the following information collection modules provided by the following third parties for purposes such as providing the features included in the App, displaying advertisements, and analyzing usage. With regard to the purpose of use of the information that will be collected or has been collected through such information collection module, please review the privacy policy that has been provided by each company providing an information collection module:
When you agree to this Policy, you acknowledge that the collected data set forth in this Policy may be transferred outside of your country or region and that there may be cases where the country or region to which the data is transferred does not have laws or regulations imposing protection obligations that are equal to or greater than the laws and regulations regarding personal data and other privacy protection in your country or region. You agree that the Company will disclose the collected data set forth in this Policy to its parent company, GREE, Inc., and its affiliates as well as its approved subcontractors, media, and/or ad agents located in Japan, or the country other than member states of EEA where the approved subcontractor, media or ad agents establish its hub for the purpose of use set forth in this Policy.
This Policy is posted and announced on the initial startup screen and the help page on the App as well as on the privacy policy link that is found on the download page for the App in the app store (Google Play, etc.). The Company may amend this Policy, and any important changes will be announced on the App or each posting location. The amended Policy will become effective when it is posted on the App or each posting location.
Please use the App after you have reviewed and agreed to the Terms of Use and this Policy. By using the App (in the case of an amended Policy, by continuing to use the App after the amendment), you will be deemed to have agreed to this Policy.If you do not agree to this Policy (including the amended Policy), you must not use the App. Notwithstanding the foregoing, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. In the case of withdrawing your consent, please contact us after confirming the following "6.Request for Disclosure, Etc.; Inquiries, ⅴ. Controller of your personal data and its contacts" section.
You may stop the collection and transmission of information by deleting (uninstalling) the App from the Mobile Devices.
You have the right to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning the data subject and to object to processing as well as the right to data portability. If you or your agent makes a request concerning your right listed above, the Company will comply with such request without delay to the extent possible in accordance with laws and regulations. With regard to such requests, please review "ⅴ. Controller of your personal data and its contacts.".
If you wish to make an inquiry, to discuss, or to file a complaint with regard to the handling of personal data in connection with the App, please contact us at "6.Request for Disclosure, Etc.; Inquiries, ⅴ. Controller of your personal data and its contacts".
Company elected the data protection officer who is involved, properly and in a timely manner, in all issues
which relate to the protection of personal data.
Post: Data Protection Officer
GREE, Inc.
Roppongi Hills Gate Tower, 6-11-1 Roppongi, Minato-ku,
Tokyo, Japan
dpo@gree.net
Company appointed the EU Representative as below;
Post: REALITY, Inc. EU Representative
PLANET // LEGAL
Neuer Wall 54, 20354 Hamburg, Germany
eu_representative@planit.legal
REALITY, Inc.
Roppongi Hills Gate Tower, 6-11-1 Roppongi Minato-ku,
Tokyo, Japan
support-le@help.wrightflyer.net
The terms of this Privacy Policy may be revised or amended. Unless otherwise specified by the Company, the revised or amended Privacy Policy will come into effect when it is posted on the App.
Except as the case being necessary for the compliance of applicable law, regulation or order by the government, court, or other applicable authority, the personal data will be deleted when the personal data becomes unnecessary to achieve the purpose of use as specified in Section 2 iii.
In addition, the user's account and information associated with the account will be deleted upon the customer's request for deletion. However, the following data will be retained after deletion, subject to security control measures.
Please note that if you do not provide the Company with the latest and accurate information of yourself, you may not receive appropriate service.
If you reside in any of the places listed below, the relevant terms shall apply;
This Privacy Notice Section 1 (“United States Privacy Notice”) supplements and modifies the “Basic Policy regarding the Protection of Personal Information” and the “Application Privacy Policy” of [REALITY, Inc.] (the “Company”) and applies solely to the user who resides in United States of America. We adopt this United States Privacy Notice to comply with the California Privacy Rights Act of 2023 (CPRA), and unless otherwise specified, the terms used in this California Privacy Notice have the meaning defined in the CPRA. The term "sell" in this U.S. Privacy Notice refers only to the provision of information by the Information Collection Module to third parties.
< The information you directly provide to Company >
< The information automatically collected when working with external services such as X (hereinafter referred to as "External Services") >
< The information automatically collected from you on REALITY for Web >
< The information automatically collected from you on the App >
For studying, analyzing and improving the use of the App, the Company may associate the Advertising ID with the internal identifier we have given to you.
We may use, sell, or disclose the personal information we collect for one or more of the following purposes:
(1) The purpose to collect your personal information
(2) The purpose to sell your personal information
(1) The Company may disclose your personal information for a business purpose as follows. We may share your personal information with third parties.
The third-party service provider to provide the service contemplated under the purpose to use your personal information as follows.
(2) The Company may sell your personal information subject to your right to opt-out to those sales
(1) You have the right to request from the controller access to and rectification or erasure of personal information or restriction of processing concerning the data subject and to object to processing as well as the right to data portability. If you or your agent makes a request concerning your right listed above, the Company will comply with such request without delay to the extent possible in accordance with laws and regulations. With regard to such requests, please review “6. Request for Disclosure, Etc.; Inquiries,ⅴ. Controller of your personal data and its contacts ”
(2) Personal Information Sales Opt-Out
DO NOT SELL MY PERSONAL INFORMATION
If you are the age of 13-15, you acknowledge and agree that your collected personal information is sold
under this United States Privacy Notice by accessing the App.
You may opt-out of future sales at any time after opting-in to personal information sales. You have the
right to direct us to not sell your personal information at any time (the “right to opt-out”)
IF YOU WANT THE COMPANY NOT TO SELL YOUR PERSONAL INFROMATION, PLEASE FOLLOW THE INSTRUCTION AS FOLLOWS:
Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, the Company will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include personal information, if necessary to verify your identity and the nature of your request.
This Privacy Notice Section 2 supplements and modifies the “Basic Policy regarding the Protection of Personal Information” and the “Application Privacy Policy” of [REALITY, Inc.] (the “Company”) and applies solely to the user who resides in South Korea. We adopt this section to comply with the Personal Information Protection Act of South Korea (PIPA), and unless otherwise specified, the terms used in this section have the meaning defined in the PIPA.
(1) We collect the minimum amount of personal information necessary to provide this application.
Purpose of Use | Personal Information Items | Period of storage and use |
---|---|---|
Provide login processing and live-streaming services | User ID for External Services, Names and nicknames used in External Services, Profile images used in External Services, Phone number, IP address, Nicknames, self-introductions and images on your profile, Usage of the App | Upon request for deletion from the person in question, 5 years after the service is terminated, or 5 years after an inquiry in the case of information related to the inquiry |
Purpose of operating avatar | Facial Expression Data | |
Transferring the usage of the App | Nicknames, self-introductions and images on your profile, Date of birth, Usage of the App, IP address | |
Communication between users of the App | Nicknames, self-introductions and images on your profile, Usage of the App, Content of communication that takes place on the App | |
Studying and analyzing the usage of the App | Usage of the App | |
Conducting marketing research and surveys | Usage of the App | |
Achieving a secure and safe communication environment, Improving the App and fixing bugs, Rectifying any violations of the Terms of Use | Information provided by you when making an inquiry, Usage of the App, Content of communication that takes place on the App | |
Communication between you and the Company, Handling inquiries | Information provided by you when making an inquiry, Usage of the App | |
Display of recommended users within the App | Phone number, Contacts data registered in the device (name and phone number), Other member information on External Services (friend information, etc.) | |
Advertisement placement and their optimization | IP address, Device information, Advertising ID, Usage of the App | |
Providing REALITY for Web | Cookies and other session information | |
Paying fees with a credit card | Credit card information for payment | 5 years after the App is terminated |
Paying Distribution Revenue | Payment information, Name, Country and Region, Email Address | The period during which the App is provided (If it is necessary to preserve them in accordance with related laws and regulations, they are preserved for the relevant period of time.) |
You may refuse to consent to the above.
If you refuse consent, your use of the Application may be partially restricted.
(1)The Company will not provide your personal information to third parties, processing your personal information within the scope clearly indicated at the time of acquisition of your personal information.
(2)However, only the minimum necessary personal information will be provided to third parties for the purposes described below to provide smooth service.
Name of Recipient | Items of Personal Information Transferred | Purpose of Use by Recipient | Period of storage and use by the party to whom the information is provided |
---|---|---|---|
Stripe Japan, Inc. and Stripe, Inc. | Credit card information | Paying fees with a credit card | During the period the App is provided and for 5 years after the App is terminated |
TransferWise Japan K.K. and Wise Payments Limited | Payment information, Email Address, Usage of the App | Paying Distribution Revenue | The period during which the App is provided (If it is necessary to preserve them in accordance with related laws and regulations, they are preserved for the relevant period of time.) |
You have the right to refuse consent for provision to third parties, and if you refuse consent, your use of this Application may be partially restricted.
The App includes the following information collection modules provided by third parties.
Name of Recipient | Items of Personal Information Transferred | Purpose of Use by Recipient | Retention period of the Recipient | Privacy Policy |
---|---|---|---|---|
Google LLC "Firebase" |
Usage of the App, IP address, Advertising ID, Email Address | To analyze access for the purpose of log analysis, improved accuracy of ad measurement, application improvement and marketing research of the App. | * | https://policies.google.com/privacy?hl=ko |
Glossom, Inc. ”Adfurikun” |
IP address, Device information(device name/manufacturer/OS, etc.), Advertising ID | To display advertisement to users in the App | * | https://adfurikun.jp/adfurikun/cms/detail/code/9997 |
Bytedance Pte. Ltd. ”Pangle” |
IP address, Device information(device name/manufacturer/OS, etc.), Advertising ID | To display advertisement to users in the App | * | https://www.pangleglobal.com/privacy |
Google LLC ”AdMob” |
IP address, Device information(device name/manufacturer/OS, etc.), Advertising ID | To display advertisement to users in the App | * | https://policies.google.com/privacy?hl=en |
Unity Technologies ”Unity Ads” |
IP address, Device information(device name/manufacturer/OS, etc.), Advertising ID | To display advertisement to users in the App | * | https://unity.com/legal/privacy-policy |
AppLovin Corporation ”AppLovin” |
IP address, Device information(device name/manufacturer/OS, etc.), Advertising ID | To display advertisement to users in the App | * | https://www.applovin.com/privacy/ |
Meta Platforms, Inc. “Meta Audience Network” |
IP address, Device information(device name/manufacturer/OS, etc.), Advertising ID | To display advertisement to users in the App | * | https://www.facebook.com/about/privacy/ |
*Information is collected by information collection module, and the Company is not related to or has no control over collection and processing of such personal information.
(1) We receive and use the following personal information from third parties.
Companies offering | Items of personal information to be provided | Purpose of Use | Period of storage and use |
---|---|---|---|
Apple, Inc | Apple ID | Login process for the App | When the individual requests deletion or the purpose of use has been achieved (see "8.2.7Retention Period and Destruction Procedures and Methods of Personal Information"). |
X Corp. | X ID、X user name, followers/followers information on X | Login process for the App, Display of REALITY users associated with accounts you follow or are followed on X | |
Google LLC | Google account ID, Google account name, Google account Email Address | Login process for the App, improved accuracy of ad measurement | |
Meta Platforms, Inc | Facebook ID, Facebook account name, and information about friends on Facebook | Login process for the App, Display of REALITY users connected to friend information in Facebook | |
LINE Corporation | LINE ID, LINE account name | Login process for the App |
(1) In using the App, you delegate your personal information to the following companies.
Business Name | Purpose of Use | Period of storage and use |
---|---|---|
GREE Inc. | Providing the services of the App | When the individual requests deletion, when the purpose of use has been achieved (see "8.2.7Retention Period and Destruction Procedures and Methods of Personal Information"), or when the consignment contract is terminated. |
Pokelabo, Inc. | Handling inquiries, Achieving a secure and safe communication environment, Rectifying any violations of the Terms of Use | |
Google LLC | Providing the services of the App | |
adish Co., Ltd. | Achieving a secure and safe communication environment, Rectifying any violations of the Terms of Use | |
PTW Japan Co., Ltd. | Handling inquiries | |
PTW International (Malaysia) Sdn. Bhd. | Handling inquiries | |
PTWI India Private Limited | Handling inquiries | |
Zendesk, Inc. | To provide the services of the App and improve user convenience | |
Besedo Ltd. | Achieving a secure and safe communication environment, Rectifying any violations of the Terms of Use | |
Mirai Translate, Inc. | Achieving a secure and safe communication environment, Rectifying any violations of the Terms of Use | |
OneSignal Inc. | To use the feature to send you push notification | |
Unity Technologies | To investigate clash reports for the App | |
GIPHY, Inc. | To provide the function of sending and receiving GIF images in the App | |
adjust GmbH | To identify and analyze the promotional effect of the App | |
Glossom, Inc. | To identify and analyze the promotional effect of the App | |
Twilio Japan G.K. | To perform authentication and login process by phone number when linking phone numbers | |
Twilio Inc. | To perform authentication and login process by phone number when linking phone numbers | |
BytePlus Pte. Ltd. | To display more appropriate content for customers within this application | |
V-cube, Inc., Agora Lab, Inc. | To display game screens and other images in the distribution within the App |
(1) In using the App, personal information will be transferred outside of Korea as follows.
Business Name (Contact) | Countries where personal information is handled | Purpose of Use | Personal Information Items | When and how to relocate | Period of storage and use |
---|---|---|---|---|---|
GREE Inc. (dpo@gree.net) |
Japan | Providing the services of the App | The information listed in "2.ii. List of other information that will be collected" (excluding inquiry information) | Automatically sent when using the App | When the individual requests deletion, when the purpose of use has been achieved (see "8.2.7Retention Period and Destruction Procedures and Methods of Personal Information"), or when the consignment contract is terminated. |
Pokelabo, Inc. (dpo@gree.net) |
Japan | Handling inquiries, Achieving a secure and safe communication environment, Rectifying any violations of the Terms of Use | User ID, Nicknames on your profile, Information provided by you when making an inquiry, Details of the report at the time of the report | Automatically sent when you contact us | |
Google LLC (google_da_kr@dagent.co.kr) |
Japan, US,Singapore | Providing the services of the App | The information listed in "2.ii. List of other information that will be collected" (excluding inquiry information) | Automatically sent when using the App | |
adish Co., Ltd. (info@adish.co.jp) |
Japan | Achieving a secure and safe communication environment, Rectifying any violations of the Terms of Use | Details of the report at the time of the report | Automatically sent when you contact us | |
PTW Japan Co., Ltd. | Japan | Handling inquiries | User ID, Nicknames on your profile, Information provided by you when making an inquiry | Automatically sent when you contact us | |
PTW International (Malaysia) Sdn. Bhd. (privacy@ptw.inc) |
Malaysia | Handling inquiries | User ID, Nicknames on your profile, Information provided by you when making an inquiry | Automatically sent when you contact us | |
PTWI India Private Limited (privacy@ptw.inc) |
India | Handling inquiries | User ID, Nicknames on your profile, Information provided by you when making an inquiry | Automatically sent when you contact us | |
Zendesk, Inc. (privacy@zendesk.com) |
US, Ireland, Germany, Japan, Australia | To provide the App and improve user convenience | User ID, Nicknames on your profile, Information provided by you when making an inquiry | Automatically sent when you contact us | |
Besedo Ltd. (hi@implio.com) |
Malta | Achieving a secure and safe communication environment, Rectifying any violations of the Terms of Use | Details of the report at the time of the report | Automatically sent when you contact us | |
Mirai Translate, Inc. | Japan | Achieving a secure and safe communication environment, Rectifying any violations of the Terms of Use | Delivery comments, chat messages, profiles (nicknames, self-introductions), etc. | operator uses the "Mirai Translation" translation service. | |
OneSignal Inc. (privacy@beintoo.com) |
US | To use the feature to send you push notification | Usage of the App, IP address, Advertising ID | Automatically sent when using the App | |
Unity Technologies (DPO@unity3d.com) |
US | To investigate clash reports for the App | Usage of the App, IP address, Advertising ID | Automatically sent when using the App | |
GIPHY, Inc. (support@giphy.com) |
US | To provide the function of sending and receiving GIF images in the App | IP address, Device ID | Automatically sent when using the App | |
adjust GmbH (privacy@adjust.com) |
Japan | To identify and analyze the promotional effect of the App | Usage of the App, IP address, Advertising ID | Automatically sent when using the App | |
Glossom, Inc. (dpo@gree.net) |
Japan | To identify and analyze the promotional effect of the App | Usage of the App, Advertising ID | Automatically sent when using the App | |
Twilio Japan G.K. (privacy@twilio.com) |
Japan | To perform authentication and login process by phone number when linking phone numbers | Phone number | Sent when linking phone numbers and when logging in using a phone number | |
Twilio Inc. (privacy@twilio.com) |
US | To perform authentication and login process by phone number when linking phone numbers | Phone number | Sent when linking phone numbers and when logging in using a phone number | |
V-cube, Inc., Agora Lab, Inc. | Japan, US | To display game screens and other images in the distribution within the App | IP address, Device information(Device ID/Device name/Manufacturer/OS, etc.) | Automatically sent when using the App | |
Stripe Japan, Inc. (privacy@stripe.com ) |
Japan | Paying fees with a credit card | Credit card information | Automatically sent when using the App | During the period the App is provided and for 5 years after the App is terminated |
Stripe, Inc. (privacy@stripe.com ) |
US | Paying fees with a credit card | Credit card information | Automatically sent when using the App | |
TransferWise Japan K.K (privacy@wise.com) |
Japan | Paying Distribution Revenue | Payment information, Email Address, Usage of the App | Sent at the time of remittance operation or when requested by Wise Payments Japan K.K | The period during which the App is provided (if it is required to be kept in accordance with the relevant laws and regulations, it will be kept for the relevant period only) |
Wise Payments Limited (privacy@wise.com) |
UK | Paying Distribution Revenue | Payment information, Email Address, Usage of the App | Sent at the time of remittance operation or when requested by Wise Payments Japan K.K. |
(1) About Cookies
We use cookies to provide you with a convenient website experience, and you have the right to refuse them. Cookies are very small text files that are sent to your computer by the server used to operate the website and stored on your computer's hard disk. Therefore, you can choose your own settings regarding the collection of cookies, so refusal to collect them. However, if you choose to refuse the storage of cookies, your use of some of our services may be limited.
(2) Purpose of Use of Cookies
We use cookies for the following purposes
(3) How to refuse cookies
You may refuse the collection of cookies in the following ways
- For Microsoft Edge
Other Tools > Internet Options > "Privacy" tab > Settings
- For Chrome
Please follow the instructions here.
(1) When personal information is no longer needed, such as when the retention period of personal information has expired or the purpose of processing has been achieved, we will destroy such personal information without delay.
(2) The Company will use personal information within the retention period and usage period of personal information that the customer agreed to when using the App. If you withdraw your consent to the acquisition and use of your personal information, we will destroy your personal information without delay upon the achievement of the purpose of use or the expiration of the period of time for which such information is required.
Our Information Retention Policy
Classification | Item | Purpose of preservation | Period of storage and use |
---|---|---|---|
Usage record of the App | Nicknames, self-introductions and images on your profile, Date of birth, Phone number, Name, Country and Region, Email Address, Contacts data registered in the device (name and phone number), Usage of the App, Content of communication that takes place on the App, User ID for External Services, Names and nicknames used in External Services, Profile images used in External Services, Other member information on External Services (friend information, etc.), Cookies and other session information, IP address, Device information (Device ID/Device name/Manufacturer/OS, etc.), Advertising ID | Conflict prevention and prohibition of unauthorized use of services | Upon request for deletion from the person in question, or 5 years after the service is terminated |
Customer Consultation | Information provided by you when making an inquiry | Customer complaint breakdown management and post-complaint dispute prevention | Upon request for deletion from the person in question, or 5 years after the inquiry |
(3) The Company destroy personal information recorded and stored in electronic file form using methods that do not allow the records to be reproduced, and personal information recorded and stored on paper is destroyed by crushing it in a pulverizer.
Established on July 31, 2018
Revised on October 7, 2020
Revised on December 7, 2020
Revised on March 22, 2021
Revised on April 22, 2021
Revised on July 7, 2021
Revised on September 8, 2021
Revised on March 31, 2022
Revised on June 15, 2022
Revised on August 17, 2022
Revised on September 27, 2022
Revised on December 26, 2022
Revised on March 29, 2023
Revised on July 3, 2023
Revised on October 30, 2023
Revised on August 26, 2024
Revised on October 15, 2024
Revised on October 23, 2024