These In-app Currency Terms (these “In-app Currency Terms”) establish the terms and conditions between a customer (the “User”) who uses the “REALITY” live video viewing application (includes services ancillary to this application; the “Company App”) provided by REALITY, Inc. (the “Company”) and the Company regarding the acquisition and use of “Coins,” a virtual currency that can be used within the Company App (“In-app Currency”).
These In-app Currency Terms may be amended at Company’s convenience. When Company amends these In-app Currency Terms., Company will notify Member in advance of the amendment of these In-app Currency Terms, the content of the amendment, and the effective date of the amendment of these In-app Currency Terms by notification in this App or other appropriate method determined by Company. If the Member uses this App after the effective date of the amendment, the Member will be deemed to have agreed to the amended In-app Currency Terms, and the Member will thereafter be subject to the amended In-app Currency Terms. The Company may discontinue the provision of all or some of the In-app Currency due to reasons such as the amendment or repeal of a law or regulation or a change in social conditions. In such a case, the type of In-app Currency that will no longer be provided and the refund method will be announced on the Company App.
If the User registers as a member through a third-party linking service method, the Company will set up one (1) account for the User for each SNS account (limited to a Twitter account, LINE ID, Google account, Facebook ID, or Apple ID; same applies below in these In-app Currency Terms) that is held by the User and has already been linked and for a single Company App. If the User registers as a member through the guest user registration method, the User will agree to “create a new account” and one (1) account will be provided for each App. If the User registers as a member through a third-party linking service method, even when using a different device (but, with respect to mobile devices, limited to mobile devices that can use the “iOS” OS provided by Apple Inc. or the “Android” OS provided by Google LLC; “Device”), the same account will be set up if it is linked with the same SNS account. If the User registers as a member through a third-party linking service method, the Company will issue an account to the User when the User installs the Company App from the App Store service provided by Apple Inc. (the “App Store”) or the Google Play service provided by Google LLC and the linking with an SNS account is first completed. Even if the Company App is reinstalled, the same account will be set up if it is linked with the same SNS account. The Company will manage the User’s acquisition or use of In-app Currency for each account. In-app Currency may only be used by the actual User who holds an account and shall not be transferred or assigned to a third party other than the User, exchanged for cash or other currency (including prepaid payment methods and other virtual currencies issued by a third party), or loaned to a third party other than the User, and the User shall not permit a third party to use the In-app Currency. The User will manage the account at his or her own responsibility and must ensure that third parties cannot access or use the account. The Company may also restrict the quantity of In-app Currency that the User can acquire at one time or hold in an account.
Even if the User acquires or holds multiple accounts, In-app Currency generally cannot be transferred between accounts.
(1) Free In-app Currency
The Company may issue In-app Currency to the User for free through the method specified by the Company (In-app Currency issued for free shall be referred to as “Free In-app Currency”). With regard to Free In-app Currency, the qualifications for receiving the currency, the quantity of the currency to be issued, the acts for which the currency will be issued, and other issuance terms shall be as separately established by the Company. No refund will be provided for Free In-app Currency, even in cases where the Company has discontinued the provision of all or some of the In-app Currency.
(2) Paid In-app Currency
The User may purchase In-app Currency by paying the amount displayed on the screen of the Company App (In-app Currency purchased for a fee shall be referred to as “Paid In-app Currency”).
The amount required for each purchase of Paid In-app Currency will be displayed on the final purchase confirmation page displayed on the payment screen of the Company App on the Device (including cases where it is a screen displayed by Apple Inc. or Google LLC or other payment service providers). The price of Paid In-app Currency may change due to fluctuation in the exchange rate and other factors.
The User may settle a payment for In-app Currency via credit card or the like through the Google Wallet electronic payment system (“Google Wallet”) provided by Google Payment Corporation or Google Payment Limited or the App Store, or other payment service providers (payment processing companies that make payments via credit card or the like shall be collectively referred to as “Outside Payment Vendor(s)”), provided that, depending on the Device that is used, there may be cases where some payment methods cannot be used.
The Company shall not be liable for the selection and use of a payment method by the User. Any dispute regarding the payment method shall be resolved directly between Google Payment Corporation, Google Payment Limited, Apple Inc., or the Outside Payment Vendor and the User.
The purchase of Paid In-app Currency will be completed when the User clicks the purchase button on the final confirmation page for purchasing Paid In-app Currency or when the User clicks the payment page after entering credit card information. Unless provided for in these In-app Currency Terms, after the completion of purchase, the purchase price of the Paid In-app Currency will not be refunded. The Company will issue Paid In-app Currency promptly after confirming the completion of the purchase of Paid In-app Currency by the User, but the issuance of Paid In-app Currency may be delayed in some cases due to the system and other reasons.
The User will be responsible for all consumption taxes and other taxes and charges that apply to the License (as defined in Section 3.1) of In-app Currency and digital content on the Company App (including acts that change the parameter or the like or produce other effects directly on the App without the use of digital content; “Digital Item(s)”).
In cases where the Company App cannot be used through no fault of the Company, the User will remain obligated to pay the purchase price of the Paid In-app Currency under these In-app Currency Terms.
The purchase of Paid In-app Currency and the use of Digital Items obtained with In-app Currency will incur communication fees in addition to the purchase price of the Paid In-app Currency.
If a minor will be purchasing Paid In-app Currency, please be sure to obtain the prior consent of a guardian or a person with parental authority.
The acquisition or use of In-app Currency may be suspended in some cases if the Company determines that it is necessary due to a system failure or for system maintenance inspection or other security management.
The only prepaid payment instrument that will be issued by the Company on the Company App is the Paid In-app Currency described in the “Payment Services Act Notices,” and the items and other content that will be provided to the User within the Company App will be deemed to have been provided when acquired by the User and does not constitute a prepaid payment instrument.
By exchanging (using) In-app Currency in a certain account through the method and within the scope specified by the Company, the User may obtain a non-exclusive, non-sublicensable, and non-transferable license to use Digital Items in such account (“License”). The Digital Items covered by a License, the number of In-app Currency required for such License, and any other terms regarding the use of In-app Currency will be determined individually for each Digital Item and either displayed on the Company’s website or the Company’s App screen.
The In-app Currency with the earliest expiration date will be used first. If no expiration date is specified, In-app Currency will be used in the order issued. In such event, if the Paid In-app Currency and the Free In-app Currency were issued at the same time, the Free In-app Currency will be used after the Paid In-app Currency has been used. The User may check the balance of the In-app Currency in his or her possession through the procedure prescribed by the Company. If the User finds an error in the balance, he or she shall promptly notify the Company accordingly.
Unless prohibited by law or regulation, the Company may place restrictions on the quantity of In-app Currency that can be exchanged for Digital Items within a certain period of time and other uses of In-app Currency.
Even if terms such as “acquisition,” “purchase,” “buyback,” “sale,” or “order” are used in explanations relating to In-app Currency and Digital Items, the User will merely acquire Licenses in the In-app Currency and Digital Items and will not acquire any ownership or other rights. Ownership and all other rights in the In-app Currency and the Digital Items built into the Company App will be retained by the Company. The use of In-app Currency and Digital Items by the User will be limited to non-commercial, private use.
Unless otherwise provided, there is no restriction on the period during which the Paid In-app Currency can be used. Free In-app Currency may have an expiration date where it can only be used for a certain period of time from the issuance date of the In-app Currency (when the acquisition of Free In-app Currency is recorded in the User’s account). With regard to Free In-app Currency, please check the expiration date in the notices and the like at the time the currency is acquired.
Persons other than the User who acquired In-app Currency cannot use such In-app Currency. In-app Currency cannot be exchanged for anything other than the Digital Items designated by the Company. The Company may modify or alter the Digital Items at any time. Unless otherwise provided by law or regulation, the User is prohibited from exchanging any License in Digital Items with a third party for money or anything with monetary value and anything that constitutes an economic benefit and obtaining financial and/or economic benefit by lending, pledging or otherwise of In-app currency.
Unless it is required by law or regulation or the Company determines that it is absolutely necessary, no refund or reissuance will be provided for In-app Currency. If the Company is unable to confirm that the User requesting a refund or reissuance is the rightful holder of In-app Currency, the Company may refuse to provide a refund or reissuance. The sale or assignment of In-app Currency, exchange of In-app Currency for cash, creation of a security interest in In-app Currency, lending, pledging, and the sharing of In-app Currency with a third party are prohibited.
The User shall not commit any act that infringes, or may infringe, the rights of the Company, Apple Inc., Google LLC, Outside Payment Vendor, or any other third party or that interferes, or may interfere, with the Company App or the Company’s operation.
If the User does not pay the purchase price of Paid In-app Currency or violates the REALITY Terms, the Company determines that there is suspected fraud or improper or illegal activities in connection with the User’s account, In-app Currency, or Digital Items, or there is any other good cause, the Company may immediately take the following actions without notifying the User:
Please note that, if the User receives a suspension of use or cancellation of his or her account under this Section, the User will not be able to acquire or use any In-app Currency and the purchase price of the In-app Currency in his or her possession will not be refunded.
If the User causes his or her account to become invalid (e.g., voluntarily closes the account), even if there is a balance of In-app Currency in the account, such balance will expire. In such a case, no termination or refund regarding the In-app Currency will be granted.
When acquiring In-app Currency, if an error occurs with regard to the price, explanation, order confirmation, order processing, issuance, or any other matter, the Company will fix such error and, if necessary, may fix the quantity of the acquired In-app Currency (including charging the correct price) accordingly or cancel the acquisition of the In-app Currency.
If you are using a carrier payment with a usage limit, the carrier’s usage limit will apply.
Except in cases where the Company is at fault, the Company or its officers, employees, or agents shall not be liable for any direct damages arising from or in connection with the acquisition, use, or inability to use In-app Currency. In no event shall the Company be liable, under any theory, for special, indirect, consequential, or other damages (including but not limited to lost profits and loss of data), and the Company’s liability shall not exceed the amount that the User has paid to the Company as consideration for Paid In-app Currency.
If you have any questions or inquiries regarding In-app Currency, please contact us at the following email address:
Established on September 29, 2020
(Last updated on September 8, 2021)